- Where
- Integrations > Reviews > Trustpilot
- You need
- A Trustpilot Business account (the free plan works)
- Price
- Free with every Zepsell store. Trustpilot charges for its own service
What it sends
Zepsell copies Trustpilot (as BCC) on each order confirmation email. Trustpilot then invites the customer to review you, after the delay you set in Trustpilot.
If you add the TrustBox IDs, your TrustScore shows above your store's footer.
Your own Product reviews app keeps working alongside.
Add Trustpilot
- In Trustpilot Business, find your Automatic Feedback Service BCC address. It ends in
@invite.trustpilot.com. - To show your TrustScore, also copy a TrustBox's code from Trustpilot Business and note its business unit ID and template ID.
- In your Zepsell dashboard, open your store and go to Integrations.
- Under Reviews, press Set up next to Trustpilot and fill in Review invitation address, TrustBox business unit ID and TrustBox template ID.
- Press Save integrations. It goes live on your storefront within a few seconds.