- Where
- Apps > Customer loyalty > Customer tiers
- You need
- Nothing else
- Price
- Included with every Zepsell store
Create tiers
Press Set up tiers to open the Tiers page in your store admin. For each tier, enter a Name, the Lifetime spend from amount and a Discount (%), then press Create tier. For example, Silver from 500 at 5% and Gold from 1500 at 10%.
If you change the thresholds, press Recalculate all customers.
How spend is counted
- Lifetime spend is the total of a customer's orders that weren't cancelled, in your store's main currency. Orders in other currencies count at the rate they were placed at.
- It updates whenever an order is placed, cancelled or refunded. Refunded amounts don't count towards it.
- Only customers with an account have a tier.
Customers see their tier, their discount and how much more they need to spend for the next one on a Tier page in their account.