- Where
- Apps > Customer loyalty > Loyalty points
- You need
- Nothing else
- Price
- Included with every Zepsell store
Set the rates
Press Loyalty settings to open the Loyalty page in your store admin:
- Points per 1.00 spent: 1 to start with.
- Value of 1 point: 0.01 to start with, so 100 points take 1.00 off.
- Minimum points to redeem: 100 to start with.
The page shows what a 100.00 order earns and what those points are worth, so you can check the numbers.
Earning and spending
- Only customers with an account earn points. Guests don't.
- If an order is cancelled, its points are taken back. A refund takes back the same share of them, so refunding half an order takes back half its points. Adjust a customer's balance from the Loyalty points card on their page in your store admin.
- At checkout, points become store credit in the cart's currency, at the value you set, with no conversion. Any credit not used stays on the account.