- Where
- Apps > Sell more > Subscriptions
- You need
- Stripe connected, because renewals are charged to a saved card
- Price
- Included with every Zepsell store
Offer it on a product
Open the product in your store admin and find the Subscribe & save card. Switch on Offer subscriptions, tick the Delivery intervals to offer (every week up to every 6 months) and set the Subscription discount (%), which applies to the first order and every renewal.
Checkout and renewals
- Subscriptions are paid by card through Stripe only, and the shopper must be signed in. Other payment methods are hidden for a subscription.
- A cart can hold one subscription at a time.
- Each renewal is a new order at the product's current price, less the discount the customer signed up with. It goes with the same delivery option, and the customer gets the usual order confirmation.
If a renewal payment fails, the subscription shows as past due and the customer is emailed. Zepsell tries the card again 1, 3 and 5 days later. After that it waits for the customer to update their card and press Retry payment.
Managing subscriptions
The Subscriptions page in your store admin lists them by status. You can renew now, skip the next delivery, pause, resume or cancel. Customers can pause, skip or cancel from their account.