Open the importer
- In your Zepsell dashboard, open your store and go to Products.
- Press Import products. This opens the Import & sync app. Press Install.
Import from your store's address
This works for Shopify, WooCommerce and Big Cartel stores. For Wix, Squarespace, BigCommerce and others, paste your Google Shopping feed link instead. Zepsell reads the public product pages, so it doesn't need your login.
- Under Your current store's address, paste your store's home page and press Find products.
- Check the preview: how many products were found, with a few titles.
- To keep Zepsell up to date while you run both stores, tick Keep in sync every hour while I run both stores.
- Press Import.
A store address only says whether something is in stock, not how many. Use a CSV export to bring stock counts across.
Import from an export file
Under Or upload a product export, choose a .csv file (up to 11 MB) and press Read file. Here's where to find the export on each platform:
- Shopify: Products > Export > All products, as “CSV for Excel, Numbers, or other spreadsheet programs”.
- WooCommerce: Products > All Products > Export, all columns and all products.
- Squarespace: Commerce > Inventory > Export all products.
- Wix: Store Products > Products > More actions > Export, all products.
- Etsy: Shop Manager > Settings > Options > Download Data > Download CSV (currently for sale listings).
- Anything else: any spreadsheet saved as CSV with a title (or name) and a price column. Description, SKU, barcode, quantity, image links, category, and size or colour columns are used if they're there.
What comes across
- Title, description, and whether the product is published or a draft.
- One category per product.
- Up to 20 photos per product, copied into your store.
- Options and up to 100 variants, each with its SKU, barcode, price, stock and weight.
- The product's web address, so links to it keep working once your domain points at Zepsell.
Nothing is saved until you press Import. Importing again updates the products it brought in before rather than making copies.
Prices come across as the same numbers. If your old store used a different currency, they aren't converted. Customers and orders aren't part of this import. To have them moved too, ask the Zepsell team about a migration.
Hourly sync while you switch over
With sync on, Zepsell reads your old store every hour and applies what changed. Your old store is the source of truth, so changes you make in Zepsell to imported products are overwritten when the old store changes. Products removed from the old store become drafts in Zepsell. They aren't deleted.
When you're ready to switch over:
- Set up payments and delivery, and place a test order.
- Connect your domain.
- Press Turn sync off and close your old store.
Questions
How many products can I import?
Up to 5,000 from a store address and up to 50,000 rows from a CSV file.
Will importing twice make duplicates?
No. Products are matched by their web address and updated in place.
Can I import customers and orders?
Not with the importer. The Zepsell team can move customers and order history as part of a migration.