- Where
- Apps > Orders & shipping > Courier shipping
- You need
- A Packlink PRO account, for a business that ships from the UK or Europe
- Price
- Free with every Zepsell store. Packlink charges for its own service
How rates are worked out
Checkout gets a delivery option called Tracked delivery, priced at the cheapest door-to-door service Packlink quotes for that basket and address, including VAT. Shoppers see which courier it is.
- Weight is each product's weight (or its variant's) times the quantity, plus 150 g for packaging. Products with no weight use your fallback weight.
- Size is your default box size for every parcel.
- Parcel-shop delivery is never offered, because checkout has no pickup-point picker.
If Packlink can't quote, the option shows as unavailable. Keep a flat-rate delivery option as a backup so shoppers can always check out. The app warns you if you don't have one.
Set it up
- In Packlink PRO, go to Settings > API key and copy your key.
- In your Zepsell dashboard, open your store, go to Apps and open Courier shipping.
- Paste the key into Packlink PRO API key.
- Fill in Ship from: the address couriers collect from.
- Open Parcel defaults and set your usual Box size (cm), the Weight if a product has none (g), and the unit your product weights are in. The defaults are a 30 x 20 x 15 cm box and 500 g.
- Press Save and install. Your store restarts with live rates in about a minute.
Under Services shoppers see, you can leave out couriers by name (for example one you already post with yourself), and tick Only offer collection to drop services where you take the parcel to a shop.
After an order
When you fulfil an order in your store admin, Zepsell creates an unpaid draft shipment in Packlink PRO with the cheapest service, the customer's address and the parcel used at checkout. Pay for it and print the label in Packlink PRO.
Once the parcel has gone, mark the order shipped in your store admin and enter the tracking number Packlink gives you. The customer gets the shipping email with it.
If you cancel a fulfilment, delete its draft in Packlink PRO too. Returns are arranged in Packlink PRO.
Rates in another currency
Packlink quotes in your Packlink account's currency. If a shopper's basket is in a different currency, the quote is converted at the day's rate.
Questions
Can I add a markup or free shipping over a set amount?
Not in the Courier shipping app. Shoppers pay the cheapest quote. For free shipping, add a separate delivery option in your store admin.
Can I use Parcel2Go as well?
Yes. Courier shipping can connect Packlink, Parcel2Go or both. With both, shoppers get the cheaper quote.