PDF invoices for every order

A PDF invoice for every order, which you download from the order and customers download from their account.

Checked against Zepsell on 8 November 2026

Where
Apps > Orders & shipping > Invoices
You need
Your legal name and address under Policies, and your VAT number under Tax if you have one
Price
Included with every Zepsell store

What's on the invoice

  • Your Legal name and Business address from Policies > Business details, and your VAT number from the Tax page.
  • An invoice number made from the order number, such as INV-00042, so they run in order.
  • Bill-to and ship-to addresses, each item, shipping, discounts, tax by rate and the total.
  • Reverse charge, export and IOSS notes where they apply, and the customer's VAT number for validated business customers.

Credit notes

Each refund gets a credit note, numbered from the invoice, such as CN-00042-1. It shows the amount refunded and its VAT, in the same proportion as the invoice. You download it from the order, and the customer from their account.

Still stuck? Ask us.

Ask Zeppy in your dashboard, or message the Zepsell team in the support chat.