Sell digital downloads

Sell files such as ebooks, templates, music and software. Buyers get secure download links as soon as they pay.

Checked against Zepsell on 8 November 2026

Where
Apps > Sell more > Digital products
You need
Nothing else
Price
Included with every Zepsell store

Add files to a product

Open the variant in your store admin and find the Digital product card. Enter the Name shown to buyers, press Sell as download, and upload the Files (private, for buyers only). You can also add Previews, a free sample anyone can see.

Put the product in a "Digital" shipping profile so checkout offers free digital delivery. A cart with only downloads asks for contact details, not an address.

How buyers get their files

  • An email with download links, sent when the order is placed. The links last 7 days.
  • A Downloads page in their account, with fresh links that last an hour. Guests rely on the email, so they can reply to it for a new link.
  • At checkout, buyers tick a box agreeing that their download starts straight away and they lose their right to cancel once it has.

Stopping access

Links stop working if you cancel or fully refund the order, remove the file, or turn the variant's download off. A partial refund leaves them working.

Still stuck? Ask us.

Ask Zeppy in your dashboard, or message the Zepsell team in the support chat.