Abandoned cart emails

When a shopper leaves items in their cart, Zepsell emails them once with a link that puts the cart back and opens checkout. It's on for every new store.

Checked against Zepsell on 8 November 2026

Where
Apps > Marketing > Abandoned cart emails
You need
Nothing else
Price
Included with every Zepsell store

When it sends

  • Once per cart, after it has been left for an hour.
  • Only for carts with an email address. Guests are included.
  • Carts older than three days are left alone.

The email lists what's in the basket and notes that stock isn't held until they check out.

Still stuck? Ask us.

Ask Zeppy in your dashboard, or message the Zepsell team in the support chat.